11/16/2023 0 Comments Harrahs casino las vegas piano barManager not authorized to compensate more than a miserly one. Towels delivered after 3 calls to customer service, over an hour later. Left early morning and returned near midnight to find room not cleaned, beds not made, towels not replaced. One good thing was the rooms were clean at check-in. Won't be coming back here or recommending the place to any friends. Same good experience with the attractions but not the best place to stay. Always wanted to extend the trip to stay longer. Not the first time in Vegas but definitely forgettable stay. The hotel is in a great location on the Strip with a bus stop right out front although we walked most of the Strip from there. Staff were exceptionally helpful and polite, no matter how busy they were - and they were always quite busy. The Fulton Street Food Hall food court in the lobby had good breakfast options every day, and we had great pizza there one day for lunch. I found it a bit odd that the only closet was in the washroom, so we had to hang our sweaters and jackets beside the shower. When we got back to the hotel that evening, we had to call down for more towels which were brought up quickly. We had booked daily housekeeping, but on the second day no one came. We stayed in a Mountainview room with a King bed, facing north, overlooking the roof of the casino. We stayed at Harrah’s on the Strip December 4-8, 2022.
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